--- title: blog | George Lin --- [Skip to content](https://newsletter.support101.co/blog/author/george-lin#main-content) BF Publications Open main navigation Close main navigation - [Contact us](https://partnerhandbook.support101.co/article-279-how-to-reach-us2026) [Contact us](https://partnerhandbook.support101.co/article-279-how-to-reach-us2026) # Blog Lorem ipsum dolor sit amet, consectetur adipiscing elit. ## [Closing a Ticket Isn't the Same as Closing the Loop](https://newsletter.support101.co/blog/closing-a-ticket-isnt-the-same-as-closing-the-loop) ![Picture of George Lin](https://newsletter.support101.co/hs-fs/hubfs/Untitled.jpg?width=50&name=Untitled.jpg) [George Lin](https://newsletter.support101.co/blog/author/george-lin) Jul 1, 2026 11:33:14 AM When a ticket is opened with us, whether it's with Customer Support, Tech, or Billing, our team work... [Read more](https://newsletter.support101.co/blog/closing-a-ticket-isnt-the-same-as-closing-the-loop) ## [Behind the Scenes: Platform Upgrades, Insurance Updates & New Tools](https://newsletter.support101.co/blog/behind-the-scenes-platform-upgrades-insurance-updates-new-tools) ![Picture of George Lin](https://newsletter.support101.co/hs-fs/hubfs/Untitled.jpg?width=50&name=Untitled.jpg) [George Lin](https://newsletter.support101.co/blog/author/george-lin) Apr 1, 2026 3:24:49 AM As we head into Q2, I wanted to give you a look at some of the major projects we've been working on ... [Read more](https://newsletter.support101.co/blog/behind-the-scenes-platform-upgrades-insurance-updates-new-tools) ## [What's Next for 2026? A Look Into The Future](https://newsletter.support101.co/blog/whats-next-for-2026-a-look-into-the-future) ![Picture of George Lin](https://newsletter.support101.co/hs-fs/hubfs/Untitled.jpg?width=50&name=Untitled.jpg) [George Lin](https://newsletter.support101.co/blog/author/george-lin) Jan 2, 2026 4:31:50 AM 2026 is going to be a time of massive growth and scale for Partners. As evidenced by all the new pro... [Read more](https://newsletter.support101.co/blog/whats-next-for-2026-a-look-into-the-future) ## [Orphans and Potential Fraud - Things To Consider with Account Releases](https://newsletter.support101.co/blog/orphans-and-potential-fraud-things-to-consider-with-account-releases) ![Picture of George Lin](https://newsletter.support101.co/hs-fs/hubfs/Untitled.jpg?width=50&name=Untitled.jpg) [George Lin](https://newsletter.support101.co/blog/author/george-lin) Dec 31, 2025 2:14:41 PM Over the years, we’ve come to learn that Orphan shipments are not completely preventable, but it is ... [Read more](https://newsletter.support101.co/blog/orphans-and-potential-fraud-things-to-consider-with-account-releases) ## [A New Era of Shipping Insurance: Introducing Cabrella!](https://newsletter.support101.co/blog/a-new-era-of-shipping-insurance-introducing-cabrella) ![Picture of George Lin](https://newsletter.support101.co/hs-fs/hubfs/Untitled.jpg?width=50&name=Untitled.jpg) [George Lin](https://newsletter.support101.co/blog/author/george-lin) Oct 1, 2025 9:39:00 AM We are thrilled to announce an exciting upgrade to our shipping services! BF is partnering with Cabr... [Read more](https://newsletter.support101.co/blog/a-new-era-of-shipping-insurance-introducing-cabrella) ## Drive people to your products and services Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Learn more facebook-f icon linkedin-in icon Twitter icon instagram icon - Menu Item 1 - Sub-menu Item 1 - Another Item - Sub-menu Item 2 - Menu Item 2 - Yet Another Item - Menu Item 3 - Menu Item 4 --- # BF Publications 123 Main Street, City, State 11111 Copyright © 2026,